Receptionist / Administrative Associate

Whitesburg Baptist Church

Job Description


The mission of Whitesburg Baptist Church is to “help people encounter Jesus and experience life change.” The full-time Receptionist/Administrative Associate position will support this mission by providing data-entry maintenance and administrative support, but also phone and personnel duties on behalf of the church staff. As such, this position closely interacts and coordinates with each ministry area.


Qualities & Spiritual Life:

§ Solid assurance of salvation through faith in Jesus Christ

§ Ability to clearly communicate a personal testimony and relationship with Christ

§ Agree with and support the mission and ministry of Whitesburg Baptist Church

§ Attitude of servanthood, faithfulness, availability, flexibility, and teachable

§ Preference given to individual who is a regular attending member of Whitesburg or in process of becoming a member


Key Receptionist Duties:

§ Be the first voice and face of Whitesburg Baptist Church

§ Answer the church phone, screen and direct calls with a positive and helpful spirit

§ Welcome, greet, screen and direct visitors

§ Be a gatekeeper – courteous to each person while protecting staff time

§ Manage the phone system

§ Maintain the church office reception area neatly

§ Respond appropriately to church entry access requests

§ Sign for/accept deliveries and notify recipients of shipments

§ Take the initiative to know what’s happening at the church (informed of calendar and ministry events)



Key Administrative Duties:

§ Responsible for all Realm People data-entry and file maintenance (including but not limited to Life Group and Equip Group attendance)

§ Maintain churchgoer database and ensure membership status accuracy

§ Provide accurate weekly and ad-hoc figures for reporting to assist ministry areas

§ Become Realm People “expert”

§ Stay up-to-date on processes and technology needs that could assist Whitesburg

§ Develop plans to better improve task and assimilation of data

§ Develop tracking of guests and prospects for smooth communication and journey for individuals


Other Requirements/Qualifications:

§ Be able to handle information in a confidential manner

§ Be able to handle distractions and interruptions in a graceful way

§ Be able to work on multiple tasks simultaneously, while managing timelines and achieve deadlines

§ Proficient computer skills, especially MS Office suite (Excel & Word)

§ Knowledge of Realm church software (preferred but not necessary)

§ Requires strong communication skills, both verbally and written

§ Strong organizational skills with analytical and problem solving mindset

§ Be willing to receive other duties as directed by Business Administrator

§ Team mindset


Working Conditions:

This position is in a typical office environment and might require occasional lifting (capable of lifting 20 lbs). Work days and hours will be standardized. Work is on-site generally in the receptionist office area. 

Attire is business casual.

Position Filled
Experience Required
1 – 5 years


Education Required
Some college

Date Posted
11 months ago
Huntsville, Alabama

Baptist: SBC

Church Size
1,500-2,000 people

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