Communications Manager

Faith Community Church

Job Description

Communications Manager

  • Full Time
  • On site


General Responsibilities:

  • Lead in setting the direction, as well as the strategic implementation, of FCC’s internal and external communications, advertising, and marketing in support of mission and vision.
  • Coach church staff and ministry leaders on communication plans and development of materials.
  • Oversee strategy and content development for technology, social media, web presence, public relations, promotion, advertising and media relations.


Reports To: 

Pastor for Missional Leadership 


Roles and Responsibilities:

  • Own and manage FCC’s identity (branding).
  • Directs the design and creation of FCC communications for maximum effectiveness with particular emphasis on content and form.
  • Supervises the Communications and Administration Assistant.


Employee Communications: (5% of Time)

  • Provides consultation to Finance Administrator on contracts, benefits, compliance, development & performance tracking.
  • Accessibility of internal information:

          *Calendar & Events

          *Updates on Initiatives


Congregational Communications: (40% of Time)

“Own” the enhancement of Body-facing communication through multiple vehicles, allowing Pastors & Directors to focus on strategy and other aspects of ministry development.

  • Develop and implement plans for communication of key decisions.
  • Bring transparency to milestones, key decision rationale and outcomes in critical rhythms of the church (budget cycle, ministry cycles, community life cycles, membership, etc).
  • Lead the messaging and creation of internal-facing collateral materials: weekly worship folders, sermon and conversation guides, hard-print collateral (“FAITH Hudson" magazine, booklets, brochures), worship “screens” and digital signage, ADVANCE emails, Teams communications, Annual Meeting, etc.
  • Work with Lead Pastor on writing, editing and distributing the weekly “UpDate” emails
  • Set direction and guide work of freelancers and volunteers on creative and technology-based projects (graphic designers, IT analysts, writers, copy editors and photographers).
  • Write scripts and/or talking points for worship service announcements and videos in support of mission and vision.
  • Lead social media usage by ministry leaders (including The Refuge, Awana, Epoch, Faith Women’s Ministry (LATTE,Thrive, Women in the Word), Men’s Ministry.
  • Track, analyze and report weekly metrics of viewing of online worship services and other online media.
  • Schedule and train online hosts for worship services, write and distribute weekly online host scripts.

Stewardship for the FaithBase app

  • Plan and execute communication strategy for app.
  • Lead the creation of content for app.
  • Update FCC Prayer and Care Wall on app.
  • Oversee maintenance of FCC communications and media on app.

Stewardship for facility signage

  • Collaborate with pastors and staff on signage messaging.
  • Work with facility manager on signage placement.
  • Work with vendors to create and install signage.


External Communications: (25% of Time)

  • Community Facing & Outreach – Develop plan and content for public relations and marketing, including newspaper, internet, web site, social media, hard-print collateral, etc.
  • Website: Plan and develop content, monitor, update, maintain and analyze web site in cooperation with web design and maintenance firm.
  • Lead social media plan for FCC social media accounts, including digital advertising (Facebook, Twitter, YouTube and Instagram): Plan and lead development of content, monitor, update and analyze.


Manage Information Technology Function: (15%of Time)

  • Oversee management of IT-related vendors for managed services and web design and maintenance.
  • Lead development of collaboration resources, including intranet (SharePoint) and Office365.
  • Develop a comprehensive technology applications strategy.
  • Working in collaboration with Facilities Manager on land-line and wireless hardware and services, scripting greeting.

Administrative Meetings & Training (15% of Time)

  • Lead 03 meeting with Communications and Administration Assistant.
  • Participate in weekly worship planning meetings and administrative meetings in support of communicating mission and vision.
  • Participate in monthly staff meetings and staff training sessions.
  • Participate on the Digital Content Strategy Team.



  • Ability to collaboratively lead staff and volunteer resources with or without direct supervisory authority
  • Skilled in designing and implementing communications strategies and tactics
  • Ability to operate independently with minimal direction, providing proactive solutions to anticipated needs.
  • Excels in written communication and able to create multi-media communications.
  • Capable of extracting “key messages” from conceptual outlines and developing the best media mix for the “message.”
  • Understands the application of various technologies to the communications ecosystem in enough depth to guide technology strategy for FCC.




  • 4-year degree in communications related field or experiential equivalent
  • 5 years experience in positions with a focus on organizational (internal & external) communications within a medium to large organization
  • Keen understanding of the communications opportunities embedded in emerging technology platforms and multiple media
  • Track record of creating and implementing effective communications strategies
  • Exceptional listening and observational skills
  • Leadership skills
  • Project management skills
  • Skilled in use of Windows Office applications and creative software (Photoshop, Adobe Illustrator, Adobe InDesign)
  • Covenant member or willingness to enter into membership of Faith Community Church
  • Desire to further the mission of the church

Highly desired additional qualifications /abilities:

  • Post graduate degree in a communications related field
  • Significant managerial experience in a medium- to large-sized organization
  • Skilled in PC and Mac office and media applications
  • Familiar with social media analytics and reporting
  • Familiar with Google Analytics and reporting
  • Familiar with Office365 and SharePoint products

To apply for this position, please send a cover letter and resume to Ashley Hines at [email protected] or by mail at: Faith Community Church, Attention: Ashley Hines, 777 Carmichael Road, Hudson, WI 54016.


About Faith Community Church

At Faith Community Church, we are committed to serving Jesus Christ through a personal relationship with him. We seek to glorify God as we share the good news of His powerful grace and love with our neighbors and friends as we go about our daily lives throughout the St. Croix Valley.

Position Filled
Experience Required
6 – 10 years


Education Required
Bachelor’s degree

Date Posted
1 year ago
Hudson, Wisconsin


Church Size
750-1,000 people

Social Media Accounts