COMMUNICATIONS DIRECTOR

COMMUNICATIONS DIRECTOR role description

The Communications Director leads the Communications Team to create and develop compelling print and online materials that powerfully communicate CHCC’s purpose and vision to staff, elders, members, and those beyond our walls. The Communications Director supports our ministry teams and increases their reach and impact while inspiring our attenders and those in our community to pursue the life Jesus is inviting them to live.

Responsibilities

Recruit and Lead Communications Staff Team for Maximum impact

·      Provide direction, training, support, feedback and coaching for those you lead

• Monitor staff performance
• Partner with Organizational Development team to hire, transition, evaluate and develop staff 
• Complete performance reviews in collaboration with Organizational Development
• Lead teams to establish and deliver departmental goals 

Recruit and Lead a Highly Effective Volunteer Team 

• Train, lead and direct staff and volunteer teams for maximum impact
• Cast vision regularly by sharing stories and celebrating wins
• Provide coaching and feedback for continuous improvement

Collaborate with Key Stakeholders to Design and Execute a Marketing Strategy (Local, On-the-Ground and Electronic) to Reach and Serve Those Beyond Our Walls  

• Design and execute a local marketing strategy to reach those in our community through the use of local partnerships, invites, mailers, etc.
• Ensure CHCC maintains an effective presence on the web including style/presence, search engines, and new technology
• Manage a social media strategy to build followings on various social media outlets

·      Ensure that all promotional materials are compelling and are created and marketed with excellence

Lead the Communications Team to Resource Ministry Teams for High Impact

• Revise and uphold empowering, value-add service level agreements
• Serve as a consultant on key initiatives and projects, brainstorming creative communication resources, ideas and tools to further each ministry’s goals and outcomes
• Lead efforts with the Communications Team to design art, resources and materials with a high standard of creativity, excellence and effectiveness
• Partner effectively with outside contractors when needed

Support the Worship Ministries Team in Executing Compelling Weekend Services 

• Partner with the Worship Ministries team to brainstorm and implement an inspiring, consistent message from the front door to the worship center seats
• Offer creative ideas to support messages and initiatives 
• Coordinate weekend communications with the Worship Ministries Director, Facilities Director and Guest Services Director 
• Assist the team in capturing and communicating inspiring stories of life change

Partner with the Worship Ministries Team to Leverage Video for Impact

• Strategize tactics to use video to promote our vision, purpose, and life change stories
• Leverage created videos in broader marketing strategy

Ensure High Quality Branding That Is Consistent with Our Vision and Mission   

• Establish design guidelines to be used by ministries to obtain a consistent high standard for all promotional materials representing CHCC
• Provide guidance and services as needed

Lead Media and Community Relations

• Create positive relationships with the local media
• Oversee efforts related to securing or responding to media attention
• Develop policy and procedures related to media relations
• Maintain a relationship with the Highlands Ranch Community Association and schedule CHCC at the appropriate HRCA community events throughout the year

Ensure Accurate, Timely Response to Communication Requests

·      Manage email, voicemail, and communication requests in a timely, thorough manner

·      Set interview appointments, share about area resources, and answer questions

·      Build trust by maintaining confidence of information

·      Respond to all requests with professionalism, discretion and service-orientation

Perform Other Duties and Tasks as Assigned

Model Servant Leadership and Exhibit a Helpful, Joyful Attitude

Demonstrate a Commitment to Growth 

• Receive and apply training and development from the Chief Financial Officer
• Attend department and all-staff meetings

REQUIREMENTS

·      A bachelor’s degree and four years of relevant experience or an equivalent combination of education and experience

·      Demonstrated proficiency with marketing technology including email marketing and digital and platforms

·      Understanding of copywriting, graphic design, layout, and print & digital publishing

·      Experienced with WordPress or other web content management software, including basic HTML skills and web analytics

·      Impeccable copywriting and copyediting abilities with great attention to detail

·      Excellent verbal communication and presentation skills

·      Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint)

·      Experience working with Adobe Creative Cloud (Photoshop, InDesign, Premiere Pro)

·      Familiarity with social media platforms and social media marketing

·      Established media relations a plus

SUPERVISOR: Creative & Technical Arts Pastor

POSITION TYPE: Full-Time, Exempt

Hours Per week: 40 Hours

Salary range: $70,872 - $109,854

Benefits: Eligible Medical, Dental, Vision, 403(b), Paid Vacation and Sick