Job Description

Help Desk Support: Bridges Community Church, Los Altos Christian Schools


Reports to: Director of Media and Communications


Bridges Community Church is a Christian church in Los Altos, CA, in the heart of the San Francisco Bay Area. We are looking for part-time help desk support for both the church and school on campus.


Duties and Responsibilities

  • Provide on-campus support to church staff, school staff, and students through the use of an IT help desk ticketing system ensuring an excellent technological experience for staff and students.
  • Computer repair and maintenance
  • Software installation
  • Software organization
  • Printer management
  • Onboarding/offboarding of staff and students
  • Preparing computers, emails, and security access
  • Administrate Google Workspace
  • Provide regular communication and feedback on all projects and support needs
  • Develop and adhere to a budget for the church and school’s technological needs
  • Provide A/V support for school chapels and special events
  • Respond to all requests with professionalism, discretion and service-orientation
  • Build trust by maintaining confidence of information
  • Coordinate with managed IT company (third party) to maintain network
  • Work on projects when no help desk is needed
  • Other duties as assigned


Skills and Qualifications

  • An active, growing personal relationship with Jesus Christ that is evidenced in action, attitude, and behavior.
  • Strong written and verbal communication skills
  • Problem solving and research skills that translate to the ability to find solutions for staff/student problems when a solution is not immediately apparent
  • Patience with staff/students/attenders and ability to remain calm
  • Working knowledge of Windows/Chrome OS/Mac OS/Mobile platforms


Preferred Qualifications

  • Experience with RenWeb
  • Experience in educational/non-profit environments
  • Experience with Google Workspace, including Google Classroom
  • Knowledge of network management and security
  • Working knowledge of projectors, sound boards, light boards, and video (training will be provided)
  • Project management skills and familiarity with project management software
  • College degree


20 hours per week


Send Resumes or questions to: [email protected]

Experience Required
6 – 10 years
Education Required
High school diploma
Job Type
Part-time

Location
Los Altos, California
Denomination
Baptist
Church Size
350-500