Technology Support Analyst

East Cooper Baptist Church

Job Description

Reports to: Technology Director

Status: Exempt/Salaried Full Time

Prepared By/Date: Janine Mikell/Ernest Jackson - 7/22/21

Approved By/Date: Michelle Ravan - 7/23/21


Position Summary

As part of the East Cooper Baptist staff, the Technology Support Analyst works on a team to ensure that we are serving our staff, members, and attendees with simple, secure, and effective technologies. The Technology Support Analyst will work to support and maintain technology systems across our church and school to boost efficiency in the work environment as well as meet ministry and administrative needs.


Roles and Responsibilities

  • Provide technical support for East Cooper Baptist Church and Palmetto Christian Academy staff
  • Able to learn new technology systems quickly and efficiently
  • Ability to work with MacOS and Windows operating systems
  • Ability to work across Google Workplace products
  • Maintain all computers and equipment using a help desk ticket management system
  • Keep inventory of end-user peripherals such as external monitors, keyboards, etc.
  • Assist in printer maintenance and installations as needed
  • Foster an attitude that reflects the values of East Cooper Baptist Church
  • Be part of the technology team to make sure ministries are supported through programs and events, such as Sunday morning child check-in
  • Work alongside the Technology Manager to help implement new technology


Qualifications and Requirements

  • Affirm East Cooper Baptist Church’s Statement of Faith and commit to exhibit a lifestyle that is consistent
  • Willing to become a member of East Cooper Baptist Church
  • Minimum of 1 year of professional workplace experience in an IT related position
  • Experience with Google Suite (Drive, Docs, and Sheets)
  • Experience with macOS and Windows operating systems
  • Working knowledge of Windows Server operating systems
  • Working knowledge of Active Directory, DNS, DHCP configuration and management
  • Working knowledge of device imaging software
  • Ability to adapt to a continually evolving environment
  • Excellent analytical and problem-solving skills
  • Detail-oriented
  • Collaborative problem solver
  • Good time management
  • High level of integrity and dependability


Competencies

Communication - Demonstrate capacity to inspire, instruct, and encourage through effective communication in various settings. Able to communicate and work within a complex organizational structure with multiple layers of input. Ability to teach staff new technologies.


Detail Oriented & Problem Solving Skills - Proven critical thinking skills. Shows attention to detail with processes and systems. Able to provide problem-solving support. Able to work on and prioritize multiple tasks simultaneously. Proven troubleshooting skills.


Technology Knowledge - Familiar with new technologies. Ability to streamline processes and forward think for upcoming projects and needs. Able to assist and provide support for both Apple and Microsoft operating systems.

About East Cooper Baptist Church

Helping Broken People Treasure Jesus. In order to live out the Gospel in all that we do...

  • We submit to the Bible
  • We are a family
  • We serve others
  • We make disciples


Our Basic Beliefs represent the most simple and foundational beliefs of the Christian faith. They capture the basic contours of Christian theology. Anyone pursuing membership and baptism at East Cooper Baptist Church must agree with these beliefs.

WE BELIEVE:

  • The Scriptures are true, authoritative, and sufficient.
  • There is only one true God, Creator of heaven and earth, who eternally exists in three distinct persons: Father, Son, and Holy Spirit.
  • All things exist for the glory of God.
  • All humanity—Christ excluded—is sinful by both birth and action.
  • The deserved penalty for sin is physical and spiritual death.
  • Jesus Christ is the eternal Son of God, was born of a virgin, and is both fully God and fully human.
  • Jesus Christ died as the sacrificial substitute to pay the penalty for sin.
  • Jesus Christ physically rose from the dead, ascended into heaven, and will one day physically return.
  • There will be a future, physical resurrection of the dead. Only those who turn from sin and to Jesus in faith and repentance will be raised to eternal reward. Those who do not turn from sin and to Jesus will be raised to eternal conscious punishment.
  • Only through faith in the person and work of Jesus Christ and repentance from sin can one be reconciled to God and experience true life and joy.


Apply Now
Experience Required
Entry level
Type
Full-time
Education Required
Some college
Date Posted
2 years ago
Location
Mount Pleasant, South Carolina
Denomination
Baptist
Church Size
1,500-2,000
Website
https://eastcooperbaptist.com/
Social Media Accounts