Director of AVL & Technology

POSITION DESCRIPTION: Director of AVL & Technology

Trinity United Presbyterian Church – Santa Ana, CA

Full-Time | Approx. 40 hrs/week | Exempt

Accountability:  

Reports directly to the Co-Lead Pastor and works closely with the Director of Worship & Music and Director of Communications to support Trinity’s worship and ministry vision, including worship production, technical planning, communications, and ministry support.

SPIRITUAL AND MINISTRY EXPECTATIONS

The person serving in this position is expected to have personally embraced the essential tenets of the Christian faith, including a personal profession of faith in Jesus Christ as Lord and Savior, and to be in agreement with the essential tenets of ECO (Covenant Order of Evangelical Presbyterians), available at ECO Constitution.

The Director of AVL & Technology is expected to demonstrate a growing relationship with Christ and a commitment to Trinity's mission, vision, and ministry. This position serves as a ministry leader who uses technical expertise to support worship, discipleship, communication, and the broader life of the church.

BASIC FUNCTION

The Director of AVL & Technology provides leadership, oversight, and technical support for Trinity's worship, production, livestream, and media systems across the church campus.

This position is responsible for maintaining and improving Trinity's technical infrastructure, troubleshooting and resolving technical issues, coordinating technical staff and volunteers, and helping ensure that worship services and ministry events are executed with excellence and reliability.

The Director of AVL & Technology works closely with the Director of Communications, Director of Worship & Music, Contemporary Worship & Arts Coordinator, technical staff, pastors, ministry leaders, volunteers, and the T3 Committee to develop effective, sustainable, and consistent technical systems throughout Trinity.

Technical Systems and Infrastructure

• Diagnose, troubleshoot, maintain, and repair audio, video, lighting, livestream, networking, and related technical equipment.

·        Identify and troubleshoot the root causes of audio, visual, and livestreaming issues, implementing effective, long-term solutions to ensure reliable performance during worship services, events, and ministry activities.

·        Research, recommend, install, configure, and maintain audio/visual equipment, including sound systems, microphones, mixing consoles, cameras, projectors, displays, lighting, and livestreaming technology.

·        Evaluate and recommend upgrades or replacements for outdated audio/visual equipment, production software, and related systems to maintain quality, reliability, and compatibility.

·        Establish consistent audio/visual equipment standards, system configurations, and operating procedures across the Trinity campus.

·        Develop and maintain documentation, operating procedures, troubleshooting guides, and best practices for audio/visual systems, livestream production, and technical support for worship services and events.

Worship and Sunday Production

• Provide technical oversight for Sunday morning worship and ministry activities across campus, including the Sanctuary, Fellowship Hall, Well Room, Center, and other spaces as needed.
• Manage and troubleshoot the Sunday morning livestream, working to ensure consistent quality and reliability.
• Collaborate with worship and ministry leaders to ensure that technical systems effectively support the goals of each service or event.
• Assist with the planning and execution of special worship services, concerts, events, and ministry gatherings.

Staff and Team Leadership

• Coordinate and support part-time technical staff and volunteers.
• Recruit, develop, train, schedule, and retain technical volunteers, helping build healthy, capable, and sustainable volunteer teams.
• Develop and maintain schedules for part-time technical staff.
• Review and approve staff timecards.
• Provide training, mentoring, and technical guidance to staff and volunteers.
• Foster a collaborative, accountable, and service-oriented culture among Trinity's technical teams.
• Interface with other technical staff to coordinate systems, responsibilities, and priorities.
• Work with the T3 Committee as needed on technical planning, infrastructure, equipment, and projects.

Media and Communications

• Film and organize B-roll and other video content from worship services and church events for use on Trinity's website, social media, and other communications.
• Produce and edit videos for worship services, VBS, special events, and other ministry needs.
• Help develop sustainable systems for capturing, storing, organizing, and distributing media content.

Collaboration and Administration

• Work closely with the Director of Worship & Music, Director of Communications, Contemporary Worship & Arts Coordinator, pastors, staff, and ministry leaders to support Trinity's overall worship and ministry vision.

·        Oversee budgeting, long-term planning, equipment replacement schedules, and vendor relationships specifically related to audio/visual systems, livestreaming production, and theatrical and architectural lighting for worship services, events, and ministry activities.

·        Communicate audio/visual, livestreaming, and lighting needs, equipment recommendations, system improvements, and technical solutions clearly to staff, ministry leaders, volunteers, and outside vendors.

·        Prioritize audio/visual, livestreaming, and lighting projects while responding promptly and effectively to urgent technical issues to ensure uninterrupted worship services, livestream broadcasts, and church events.

• Attend staff, ministry, and technical meetings as required.
• Perform other duties as assigned.

Schedule and Physical Requirements

·        Sunday attendance is required. The position also requires flexibility to work evenings, weekends, holidays, and special events as ministry and production needs require.

·        The role requires the ability to work in active production environments and to safely handle, move, and set up technical equipment as needed.

KNOWLEDGE, SKILLS, AND ABILITIES

Knowledge of:

• Audio, video, lighting, livestream, and production systems.
• Digital audio, video, and media production workflows
• Computer hardware, software, networking, and related technology.
• Worship production and church technology systems.
• Technical troubleshooting, system integration, and root-cause analysis.
• Production workflows, technical standards, and industry best practices.
• Current and emerging production technologies relevant to worship, media, communications, and live production.
• Media and production software and platforms used by Trinity, including ProPresenter, Resi, Adobe Creative Cloud, Companion, StreamDeck, Dante, ATEM, LiveU, Blackmagic, Pro Tools, Lightkey and other related systems.

Ability to:

• Diagnose technical problems and identify root causes.
• Develop creative, practical, and sustainable solutions.
• Research and evaluate equipment and technology.
• Lead technical projects from planning through installation and implementation.
• Train, supervise, and support technical staff and volunteers.
• Communicate effectively with technical and non-technical team members.
• Manage multiple priorities and respond calmly to time-sensitive situations.
• Work independently while remaining accountable to ministry leadership.
• Maintain organized systems, documentation, schedules, and equipment.
• Serve with flexibility, initiative, patience, and a servant-leadership mindset.

Measures of Success

·        Success in this role includes reliable and high-quality worship production, consistent and effective livestream experiences, well-maintained and sustainable technical systems, and healthy, engaged volunteer teams.

EDUCATION AND EXPERIENCE

Bachelor's degree in audio engineering, digital media, media communications, technical theater, information technology, or a related field preferred.

Equivalent combination of education, training, and professional experience may be considered.

Demonstrated experience with live audio, video production, livestreaming, church production, or related technical environments is required. Experience supervising staff and managing technical projects is preferred.

Email resume and cover letter to elizabeth@tupcsa.org.